World Quality Report 2023-24

November 03, 2023

The World Quality Report is the industry’s largest research study providing a comprehensive assessment of the current state of quality engineering practices from around the world, and across different industries. Over the last 15 years, it has tracked and examined the most important trends and developments in quality engineering and testing, by surveying more than 1,750 senior executives globally across multiple sectors and 32 countries.

The 15th edition of our World Quality Report (WQR) is now LIVE

Overview

Capgemini and Sogeti are publishing this report with our strategic technology partner OpenText. The topics covered are as far-reaching as possible to capture the nuances and trends in the industry, with key findings and recommendations across several key focus areas: business assurance, agile quality management, QE lifecycle automation, AI, quality ecosystem, digital core reliability, intelligent product testing, and sustainability. Expert findings are accompanied by commentary, examples, and best practices from 10 senior executives from various Fortune 500 organizations, who participated in deep-dive interviews around these topics.

AI & the future of QE

In the past editions, we witnessed a drive for faster and impactful IT developments, digital transformation, and a global acceleration across industries. Now, the stage is set for a true game-changer: Generative AI adoption to augment engineering skills like never before!

This year’s edition looks at how higher productivity driven by AI will rapidly increase the development speed and organizations need to continue the investment towards scaling the quality engineering process, skills, and bandwidth accordingly.

New to this year’s report

Gen AI is amping up the engineering in quality engineering – and is changing the game sooner rather than later
Quality is a boardroom agenda – there is no question about the impact of quality on any selection of focus areas, not least of which is sustainability.
Demanding customer experiences, regulatory pressures, and ever-changing guidelines are setting the stage for intelligent product testing.